We operate in the healthcare market and pride ourselves on a proven track record of delivering practical solutions to a variety of healthcare partners.
We offer a broad menu of logistical services tailored to the individual needs of our customers, taking into account high standards of safety and monitoring. Our dedicated team understands the complexities of the pharma ecosystem and contributes to continuous process improvement for the entire supply, storage, management and distribution chain.
In addition, EL PHARMA Romania is certified TAPA FSR 2023 Level B, an international standard that guarantees the security of the logistics chain and the protection of goods. This certification confirms our commitment to safety, compliance, and risk reduction in the supply chain, giving our partners complete confidence in every stage of our collaboration.
Backed by PHOENIX group, leading European provider of integrated healthcare services, we continue to invest, leveraging new technologies to strengthen supply chain efficiency and seize new opportunities.
Warehousing
Product master data management. Reversed logistics-FMD compliant. Storage of all types of medicines (incoming goods inspection, warehousing, order picking, packing, etc.)
Order management
Reception of orders from customer. Handling, picking and packing of the orders. Complaints management
Deliveries planning
Preparation of shipping documents as per legal requirements
Transportation
Transportation management. Emergency deliveries. Temperature controlled transportation (2-8oC, 15-25oC). POD (Proof of Delivery)
FMD Services
Risk-based / itemised serial number verification. Secure FMD compliant customer returns. Decommissioning of damaged goods and samples and in case of customers regulated in the Art.23. Reporting according to FMD regulations.